Contact us

Investor helpline

Although we can’t offer financial advice, our Investor Helpline is here to answer any questions. If you need personalised guidance, we strongly advise that you speak to a qualified financial adviser.

Email us

To contact us online, please email us on or complete the details of your query and other contact information below.



Contact us

1. Retail / Private investors and Aberdeen Standard Investments Share Plan

Due to issues caused by the global situation with COVID-19, we may take longer than usual to answer phone calls. Please bear with us and accept our apologies for any inconvenience. If you have a general query which does not require the use of your personal information, please e-mail us at Alternatively, to message us securely and manage your account online, please click here.

For more information on our company or products, please contact our client service team:

Aberdeen Standard Investment Trusts
PO Box 11020,
CM99 2DB


If you have a complaint about one of your investments with us or any aspect of the service you have received from Aberdeen Standard Investments you can write to us at the following address:

The Complaints Team
Aberdeen Standard Investment Trusts
PO Box 11020
CM99 2DB

Alternatively, you can also make a complaint by:

If the complaint is not resolved by us to your satisfaction then you may take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service or obtain details of the compensation scheme you should write to:
The Financial Ombudsman Service, Exchange Tower, London, E14 9SR or telephone 030 0123 9123 or 080 0023 4567.

2. Professional Investors

Luke Mason – Head of Business Development +44 020 7463 5971

Scott Anderson – Sales Director +44 013 1222 1863

Stephanie Hocking - Investment Trust - Sales Director +44 207 463 6403

3. Corporate Broker

JP Morgan Cazenove
25 Bank Street
Canary Wharf
E14 5JP
Tel: +44 020 7742 4000

4. Press Enquiries

FTI Consulting
200 Aldersgate
Aldersgate Street
Tel: +44 020 3727 1000

5. Company Secretary

Northern Trust
PO Box 255
Trafalgar Court
Les Banques
St Peter Port
Tel: +44 014 8174 5001

Risk Warning
Risk warning
The value of investments and the income from them can go down as well as up and you may get back less than the amount invested. Please refer to the relevant Key Information Document (KID) prior to making an investment decision. Please be aware of scams that can affect investors.